Oaks Queenstown Shores Resort, Queenstown ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

327-343 Frankton Road, Queenstown, New Zealand, 9197

“The stunning lake views and scenic walking track to town made our stay unforgettable.”view full review

Oaks Queenstown Shores Resort, rated 7.7/10, is a 4-star hotel offering stylish accommodations with stunning views over Lake Wakatipu and The Remarkables mountain range. The property features spacious apartments, a sauna, and a BBQ area, making it suitable for families and leisure travelers.

Rooms & Amenities

Rooms at Oaks Queenstown Shores Resort are impeccably appointed with luxurious furnishings, quality linen, underfloor heating, and double-glazed windows. Options include spacious one, two, and three-bedroom apartments, all equipped with a full kitchen and private balconies showcasing stunning views over Lake Wakatipu.

Dining & Nearby Options

Shores Restaurant offers relaxed dining in a romantic setting, serving delectable cuisine alongside a selection of local New Zealand wines. Additionally, various dining options are available within a 5-minute drive of the hotel, including Bombay Palace and Fergburger.

Leisure Activities

Leisure activities at Oaks Queenstown Shores Resort include a sauna, gymnasium, and BBQ facilities. For adventure seekers, the hotel is within easy reach of world-renowned ski fields like Coronet Peak and The Remarkables, as well as activities such as jet boating, winery tours, and historical town explorations.

Transportation & Services

Oaks Queenstown Shores Resort provides a free shuttle service to and from central Queenstown, facilitating easy access to local attractions. The hotel is located just 15 minutes from Queenstown International Airport, with undercover parking available on a first-come, first-served basis.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two Bedroom Lake View

2 persons

94 m²

2 Single beds or 1 Queen-size bed

Shower

Fireplace

room details

Two Bedroom Lake View No Housekeeping

2 persons

94 m²

2 Single beds or 1 Queen-size bed

Shower

Fireplace

room details

One Bedroom Lake View Apartment No Housekeeping

2 persons

55 m²

1 King-size bed

Shower

Heating

room details

Three Bedroom Lake View Apartment

2 persons

117 m²

2 Single beds or 1 Queen-size bed

Shower

Heating

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Queenstown 1.9 km

Airports

Queenstown (ZQN) 5.3 km

Te Anau Manapouri (TEU) 174.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Stunning view of the Lake.

“I stayed in a one-bedroom apartment that had a massive kitchen and a cozy lounge room with a fireplace. The large balcony offered a amazing view of the lake, and the bed was incredibly comfortable. The room was well-equipped for colder nights with electric blankets and underfloor heating in the bathroom, making it feel like home.” view full review

Delicious On-Site Dining!

“We ordered food from the restaurant one evening, and it was absolutely delicious. The convenient on-site dining options made it easy for us to enjoy our meals without venturing far, and the experience complemented our overall stay wonderfully.” view full review

Free and Convenient Parking.

“Having free parking available was a great advantage during our stay. It made it easy for us to explore the area with our rental car, as we could leave it securely at the hotel without any extra cost.” view full review

Comfortable and Cozy.

“The bedroom in my apartment was spacious and very comfortable. I loved that it had an ensuite bathroom and ample space for luggage, making it easy to settle in. The entire setup was perfect for our week-long stay, providing a cozy retreat after our daily adventures.” view full review

General

No smoking on site
Paid Wi-Fi
Parking
24-hour reception
No pets allowed
Ski storage
Lift

Sports & Fitness

Skiing

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Free shuttle service

Children

Cots

Room features

Heating
Sitting area
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

327-343 Frankton Road, Queenstown, New Zealand, 9197

Map view

327-343 Frankton Road, Queenstown, New Zealand, 9197

City landmarks

Cable Car

Skyline Queenstown

2.4 km

Garden

Queenstown Garden

2.2 km

Zoo

Kiwi and Birdlife Park

2.4 km

Square

Queenstown Mall

2.0 km

Gallery

ivy box art gallery

1.3 km

Landmark

G Force Paragliding

2.4 km

Landmark

Lake Wakatipu

2.6 km

Landmark

Skyline Gondola and Luge

2.3 km

Landmark

William Gilbert Rees Statue

2.1 km

Theme Park

Shotover Canyon Swing

2.1 km

Theme Park

Fear Factory Queenstown

2.2 km

Landmark

Southern Lakes Heliski

2.6 km

Landmark

Moa Statue

2.2 km

Landmark

BEST viewpoint in QT

710 m

Landmark

AJ Hackett Bungy

2.1 km

Landmark

Frankton Arm

1.2 km

Gallery

Ivan Clarke Gallery

2.0 km

Gallery

Silver Fern Gallery

2.0 km

Gallery

Artbay Gallery

2.0 km

Church

St Peter's Anglican Church

2.5 km

Landmark

Vesta Design

2.5 km

Gallery

Queenstown Arts Centre

2.6 km

Landmark

Department for Courts

2.5 km

Landmark

Hetties Rock & Crystal Shop

2.7 km

Landmark

Queenstown Lakes District Library

3.0 km

Landmark

Queenstown Hill

3.1 km

Landmark

Stunning view of Remarkables and lake

3.1 km

Landmark

Aircraft spotters point approach Queenstown airport

3.1 km

Art object

Basket of Dreams

4.6 km

Landmark

Queenstown Hill Summit

5.1 km

Nearby

Aircraft spotters point approach Queenstown airport

260 m

Restaurants

Shores Restaurant

30 m

327-343 Frankton Road

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 1239 reviews

#43 of 62 hotels in Queenstown based on Tripadvisor

Natalie

United Kingdom, December 2024

5.8/10

I had mixed feelings about my stay. The location boasts incredible views of the lake, which were truly breathtaking. However, the hotel was under construction, making our experience less enjoyable. The room's cleanliness left much to be desired, and I was disappointed that they didn't provide basic amenities like enough towels. Overall, while the view was stunning, the service and upkeep were not up to par for what I expected.

Rooms

5.0

The room had an amazing view but was not clean, with stained furniture and missing supplies.

Service

6.0

The staff were friendly and tried to help, but I shouldn't have had to approach them so often for basic needs.

Location

7.0

The hotel is right in front of a beautiful lake, which is its best feature. However, the construction obstructed the views we paid for.

Dining

5.0

Dining was lackluster overall. Meals were occasionally incorrect, which was frustrating during our stay.

Facilities

6.0

The facilities seem outdated, with needed improvements evident in the room's appearance.

Sebastian

United Kingdom, November 2024

6.6/10

I had mixed feelings about my stay. The hotel is in a great location with stunning views, but the condition of the rooms left much to be desired. While I appreciated the spaciousness of the suite, the cleanliness and maintenance standards were not up to par. The service was a bit hit or miss, but I did appreciate the responsiveness of the maintenance team. Overall, it has potential but needs significant improvements.

Rooms

5.0

The suite was spacious with beautiful views, but unfortunately not very clean upon arrival.

Service

6.0

The maintenance team was prompt but the front desk service was inconsistent and could be friendlier.

Location

9.0

The location is fantastic, offering stunning views and easy access to local attractions.

Dining

Facilities

6.0

The facilities were decent, although some amenities felt outdated and in need of repair.

John

United Kingdom, November 2024

5.6/10

I had mixed feelings about my stay. On one hand, the views were absolutely stunning, and the room was spacious. However, the overall condition of the hotel left much to be desired, with cleanliness issues and an uninviting check-in experience. Despite some positives, I can't say I would recommend it based on the value for money or the state of the facilities.

Rooms

6.0

The apartment was spacious with amazing views, but it felt quite tired and some upkeep was needed. Walkways had cobwebs and the bathroom was particularly disappointing with mould present.

Service

5.0

The check-in process was chaotic, and the staff seemed overwhelmed. It could definitely be improved to make guests feel more welcomed.

Location

6.0

The hotel is located a good distance from Queenstown, about a 45-minute walk, making it feel isolated. However, the scenery around the hotel is beautiful.

Dining

5.0

Dining options were limited, and the atmosphere felt cramped at times. I didn't find it particularly appealing.

Facilities

5.0

While there are decent amenities, many areas seemed neglected and overdue for a proper clean. It was disappointing to see dirt and dust in common areas.

Nicholas

United Kingdom, October 2024

8.2/10

I had an amazing stay with stunning views of the lake and mountains from my room. The amenities were great and the apartment was spacious and well-furnished. However, I did face some issues with the Wi-Fi connection that made it a bit inconvenient. Overall, a memorable experience with a few minor drawbacks.

Rooms

9.0

The apartment was spacious, furnished nicely, and offered fabulous 180-degree views of Lake Wakatipu and The Remarkables.

Service

10.0

The staff were incredibly friendly and eager to help with anything I needed, which made my stay more enjoyable.

Location

9.0

The hotel's location was stunning, right by the lake and close enough to walk to downtown, which was very convenient.

Dining

6.0

I didn't utilize the dining options much, but there seemed to be limited variety, which could be improved.

Facilities

7.0

The facilities were well-maintained and had everything I needed during my stay, although I wish the Wi-Fi was better.

Rosie

United Kingdom, September 2024

7.0/10

My stay was quite disappointing overall. Although I enjoyed some delicious food from the restaurant, the issues with the room and the poor service really detracted from the experience. The location had potential with beautiful views, but the noise and maintenance problems made it hard to fully appreciate. Given the high price point, I expected much better standards.

Rooms

5.0

The room had several maintenance issues including a poorly mounted loo seat that broke and a shower door that was in disrepair. It overall felt tired and not well-kept.

Service

5.0

The front desk was not very helpful when we experienced power outages, leaving us feeling lost and anxious. I found the service to be lacking in attentiveness.

Location

6.0

The hotel is situated by a lovely lake, which offers a nice view. However, it's quite a distance from town making it less ideal for exploring.

Dining

8.0

I was pleasantly surprised by the quality of the food in the restaurant, which was quite good for hotel standards.

Facilities

5.0

The overall facilities felt dated and in need of significant maintenance, detracting from the experience.